Aug 2024 – Present
Account manager
Dialogue
Account & client management
- Oversaw day-to-day account management, meeting monthly objectives and KPIs.
- Maintained up-to-date client status documents and tracked coverage for reporting.
- Managed end-to-end influencer and social media campaigns, including vetting, contracting, content approvals, analytics, and payments.
Social media management
- Managed X, Instagram, Facebook, LinkedIn, TikTok and YouTube for three clients.
- Developed monthly content calendars aligned with marketing strategies, SEO insights, and key South African events.
- Delivered community management, paid campaigns, competitions, live posting, and scheduling.
- Researched trends and platform updates to optimise content performance.
Content creation & design
- Created social media assets and ensured correct specifications across platforms.
- Designed website banners, newsletters, reports, presentations, lookbooks, DOOH, and event assets using Canva Pro.
- Designed all visual assets for Get Real with Dialogue (logos, banners, video branding).
- Led an internal training session on Canva essentials and best practices.
Media relations
- Content writing, pitched and secured coverage in top-tier media publications.
- Coordinated media invites and managed attendance at client events.
- Built and nurtured strong media relationships, identifying proactive opportunities.




















